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Storage & Removals Testimonials


“All settled in my new home. The lads were great – very helpful, friendly and even manages to get the sofa in – bit of a struggle but they persevered. Thanks again for arranging it so quickly.”

P Phillips

“Great service thank you”

National Trust Delivery

“As far as the service I have had from Browns ASR goes, I can honestly say it’s been fantastic, from start to finish, everyone I have dealt with, over the phone, over email and the guys on the ground have really made life so easy it’s been a joy, it’s a stressful time moving house and having everything in storage for a period of time but you guys at Browns have made it as smooth as it could be. 

I will definitely recommend your company to anyone who asks and I will be using your services again as and when needed.

All the best to the whole team and thank you for your time and expertise.”

 

Alistair

“I just wanted to follow up with this email to say how happy we were with the service you provided us. The guys were quick, professional and friendly, with lots of banter and good chat to go with job. 

On both the removal and delivery out of storage the team were early which just made things run more smoothly for us all and after getting a few quotes, you were the most competitive. 

Nothing felt like it was too much to ask, from the initial quote to a few emails or phone calls to query things or even getting a few extra boxes. 

Hopefully we won’t be moving for a long time but will definitely remember Browns and will certainly recommend. “

A Le Manach & L Knox

“Thank you so much for your wonderful service throughout this process. Everything was easy and straightforward and I felt really well looked after as a customer. Both my aunt (receiving the furniture) and I (sending it off) were extremely impressed by the kind team who came to collect the furniture and their prompt and careful work to pack and unpack everything. We could not have asked for a higher quality of service.”

C McArthur

“Thank you ..  Browns – and specifically on this occasion the delivery guys – they did an excellent job ..

my architect did actually forward some pictures.

I have been most happy with the response, service and handling of my somewhat wide ranging requests!

I am sure we will continue to do business …”

 

Graeme, Borders

“Lovely chaps, very well organised, polite, helpful & thoughtful. Thank you”

H Boydell

“Outstanding from start to finish”

L. Veitch

“Our removal went very smoothly and Stephen and Ben were extremely professional and friendly. I would recommend Browns to anyone – fantastic service.”

B. Campbell

“Pleasure to deal with and very accommodating about changes.”

Sally

“Excellent effort thanks”

David Moore

“We were immensely impressed with the speed and care taken of both the loading and unloading. The guys worked very hard and stayed smiling and joking. Everyone did a wonderful job and “thank you” seems a very small thing for such a brilliant service.”

Mr & Mrs McQuin, Inverness

“It all went very well – thank you.  I would recommend you to anyone!”

C Bremner

“Very pleased with the service both pre-removal and on the day.

All staff very friendly, efficient and professional.”

C Perry

“Excellent service, even with all the steps the guys was enjoyable and kept us informed all day of what was going on

R.Olusanya

“Great Staff, Professional & efficient.”

Ms K Jacob

“If I ever need future storage or removals I will use you and recommend your company. Thank you for a great service.”

Ms A Barker

“Brilliant Removers”

I Robertson

“Thanks for a great service!
Steve and the team did a great job for us.
The lads were very polite with good attention to detail.
The packing service was first class and well worth the extra fee.
Also though the furniture and items heading to the saleroom was well managed too.
I would recommend Browns for a hassle free removal.”

H. Henney

“The guys were excellent as usual.  Not only very friendly, but more than happy to help and would go out of their way to make sure everything was in the right place – even if we changed our minds during the day. Never the slightest complaint or sigh of exasperation. Very professional and top blokes.  Would happily recommend to anyone.”

David Brogan

“They are clean secure and professional. Service was great and everyone there was very nice. Would recommend to anyone.”

Charles

“The delivery went smoothly, the two removal men were great. everyone I have dealt with has been lovely, it feels like a personal service from a small company, not a faceless chain.”

Ms L Colquhoun, Peebles

“I would just like to say that the removal of my possessions from my house last Thursday was carried out by your men in a very efficient manner. I was very impressed by their attention towards my more precious possessions i.e. my paintings. Added to this, they were politeness personified throughout the entire proceedings.”

Mrs Bailie

“Many thanks for all your and your team’s help.  Everyone did a brilliant job with our removals and made our house-move virtually stress-free.  From quote, through booking, then full packing to delivery, everything was well planned and ran smoothly.  Steve and his team worked with us for three days – they were thorough, efficient and super helpful.  Thanks so much – I would certainly recommend Browns’ excellent removal service.”

R. Dolby

“Stephen and Ben have been fantastic, willing and helpful, real stars”

H.Wager

“Thanks so much for all your help, moving away and back again, with all the storage in between. We both have a feeling that you went way beyond the call of duty so to speak, in helping us out and being so flexible with timings etc.”

T Miers, Kelso

“Thank you for making storage space available for our move from York to Ettrickbridge. It has proved fantastic with the ability of our own access proving a real bonus which we’ve used several times in the first fortnight. I must also thank you for offering Victor’s help, he is a credit to you and your business and has endless energy making the job of putting things into store a breeze.”

Jeremy

“Thank you for doing my removal. Your men were brilliant. Friendly, polite, helpful with a super positive attitude that made the whole thing a good experience. I can’t praise them high enough.  I will be recommending your company to all my friends. 

Thank you”

 

Clare

“Paul & Brian were brilliant! They were quick, careful, clean and very polite.”

J Armstrong, Bilton

“Utterly amazing service. The guys were so kind and nothing was too much trouble. Excellent stress free move!”

Mrs Pitman

“Service was fantastic. Guys were brilliant, so much so, I wouldn’t hesitate to recommend you.”

 

Peter & Fran

“Great service. Very professional and a fantastic team! Would recommend for all removals in East Lothian and beyond.”

Sandy

“Thanks for the amazing effort”

Hazel Wager

“Thanks for a superb, polite, well managed removal.”

A Fotheringham

“What an amazing team thank you.”

Alan Thomas

“I just want to tell you how very happy I have been with the service… From the very first moment I contacted you you have been unfailing helpful and a pleasure to deal with. Through all my delays you were just there waiting and when the time to move came the service from Stephen and Stephen was faultless. They were friendly, charming, incredibly efficient and very helpful. They made a very difficult day so much easier and happier. Thank you so much. You were not the cheapest estimate I got but you are the best!”

A Cuddeford

“Your removal guys were top class, couldn’t have asked for any better.

I’ll certainly refer you guys to any friends/family for future business.”

Ryan

“Awesome service great people thank you”

F. Burn